This policy outlines the terms and conditions related to delivery charges for orders placed on Comkey.in. By using the website and placing orders, you agree to comply with this policy.

1. Standard Delivery Charges

  • Comkey.in offers standard delivery for most products at reasonable charges.

  • Delivery charges vary based on the product category, weight, dimensions, and delivery location.

  • The exact delivery charges will be displayed during the checkout process before you confirm your order.

2. Free Delivery

  • Comkey.in may offer free delivery on select products or orders above a certain value. This will be clearly mentioned on the product page or during checkout.

  • Free delivery promotions are subject to terms and conditions and may not apply to all regions or products.

3. Delivery Timeframe

  • Comkey.in aims to deliver products within 3-4 working days for orders placed within India, subject to product availability and delivery location.

  • For non-stock items or custom orders, delivery times may vary, and the company will notify the customer of the estimated lead time.

4. Additional Delivery Charges

  • Additional delivery charges may apply for:

    • Heavy or bulky items (e.g., large equipment).

    • Hazardous materials (e.g., chemicals, batteries).

    • Remote or hard-to-reach locations.

  • These charges will be communicated to the customer during checkout or before order confirmation.

5. Scheduled Delivery

  • For orders requiring scheduled delivery (e.g., in instalments), the delivery charges will be based on the initial despatch. However, if the delivery period exceeds 45 days, additional charges may apply due to changes in logistics costs.

6. International Delivery

  • Comkey.in currently does not offer international delivery. All orders are fulfilled within India only.

7. Delivery Address

  • Ensure that the delivery address provided during checkout is accurate and complete.

  • Comkey.in is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

8. Delivery Tracking

  • Once the order is dispatched, customers will receive a tracking number via email or SMS to track their shipment.

  • For any delivery-related queries, customers can contact Comkey.in’s customer support team.

9. Failed Deliveries

  • If a delivery attempt fails due to the customer’s unavailability or incorrect address, the customer may be charged for re-delivery.

  • Comkey.in will make two delivery attempts. If both attempts fail, the order will be returned to the warehouse, and the customer will be notified.

10. Contact Information

For any queries or assistance regarding delivery charges, please contact Comkey.in’s customer support team:

  • Email: [support@comkey.in]

  • Phone: [+91 80 2659 2222]

  • Working Hours: [9:00 AM - 6:00 PM, Monday to Saturday]

Key Points to Remember

  • Delivery charges are calculated based on product category, weight, and location.

  • Free delivery may apply to select products or orders above a certain value.

  • Additional charges may apply for heavy, bulky, or hazardous items.

  • Ensure the delivery address is accurate to avoid delays or re-delivery charges.

By using Comkey.in and placing orders, you agree to this Delivery Charges Policy. Comkey.in reserves the right to modify this policy at any time without prior notice.